PANAJI: Amidst the growing number of complaints by domestic consumers of electricity, state power secretary Kunal has assured the citizens of Goa to resolve the issues related to billing by June.
After holding a meeting of the power department officials at the Vidyut Bhavan in Panaji on Monday, Kunal informed the media that issues with the power bills, including inflated bills arose due to the billing software, which is currently being modernised.
“We are completely modernising our systems under the restructured accelerated power development and reforms programme (RAPDRP). So there were certain issues with regard to the billing software,” he said.
He said that the new system has already been introduced in three divisions and the old system of Goa Electronics Limited (GEL) will be continued until a smooth migration, by the month of June. “So from June onwards, this problem of billing will not be there,” he said.
Stating that in Tiswadi taluka, bills were last generated for the month of January, he said that the consumers would now receive accumulated bills for four months. However, he stated that on case to case individual basis, if there are individual issues for payments, the department would have deferred payments.
Clarifying over the confusion about online payment of bills, the power secretary informed that currently there are two different modules of payments for the electricity bills, GEL and RAPDRP. “Till the time both these modules are combined together from a single source, this will continue,” he added.
The consumers have to select the module of payment as per their location. The RAPDRP module has been currently activated only for consumers of Tiswadi, Ponda and Verna, while the rest have to make payments through the GEL’s www.upaygoa.com module. Both the modules can be accessed from the department’s website, www.goaelectricity.gov.in.
Kunal further said that the department will begin the distribution of LED bulbs under the Unnat Jyoti by Affordable LEDs for All (UJALA) scheme from June. “We have already signed the agreement. The approval has also been given and the distribution is expected to start in two weeks’ time. We are targeting to be the first state to have 100 per cent households with LED lights,” he said.
The power secretary also took stock of the progress of the pre-monsoon works across the state. He said that in all the divisions, most of the works have been carried out including trimming of branches and cutting of trees wherever necessary. He said that the department personnel will audit the transmission and distribution by conducting random inspection of the distribution transformers which concern the localities and inspection of the sub-stations by officers of other divisions.
“In the next fortnight, we will have a complete inspection of our assets which will ensure that in the coming monsoon season, Goa will get quality and consistent power supply,” he said.
NT Network Goa News
After holding a meeting of the power department officials at the Vidyut Bhavan in Panaji on Monday, Kunal informed the media that issues with the power bills, including inflated bills arose due to the billing software, which is currently being modernised.
“We are completely modernising our systems under the restructured accelerated power development and reforms programme (RAPDRP). So there were certain issues with regard to the billing software,” he said.
He said that the new system has already been introduced in three divisions and the old system of Goa Electronics Limited (GEL) will be continued until a smooth migration, by the month of June. “So from June onwards, this problem of billing will not be there,” he said.
Stating that in Tiswadi taluka, bills were last generated for the month of January, he said that the consumers would now receive accumulated bills for four months. However, he stated that on case to case individual basis, if there are individual issues for payments, the department would have deferred payments.
Clarifying over the confusion about online payment of bills, the power secretary informed that currently there are two different modules of payments for the electricity bills, GEL and RAPDRP. “Till the time both these modules are combined together from a single source, this will continue,” he added.
The consumers have to select the module of payment as per their location. The RAPDRP module has been currently activated only for consumers of Tiswadi, Ponda and Verna, while the rest have to make payments through the GEL’s www.upaygoa.com module. Both the modules can be accessed from the department’s website, www.goaelectricity.gov.in.
Kunal further said that the department will begin the distribution of LED bulbs under the Unnat Jyoti by Affordable LEDs for All (UJALA) scheme from June. “We have already signed the agreement. The approval has also been given and the distribution is expected to start in two weeks’ time. We are targeting to be the first state to have 100 per cent households with LED lights,” he said.
The power secretary also took stock of the progress of the pre-monsoon works across the state. He said that in all the divisions, most of the works have been carried out including trimming of branches and cutting of trees wherever necessary. He said that the department personnel will audit the transmission and distribution by conducting random inspection of the distribution transformers which concern the localities and inspection of the sub-stations by officers of other divisions.
“In the next fortnight, we will have a complete inspection of our assets which will ensure that in the coming monsoon season, Goa will get quality and consistent power supply,” he said.
NT Network Goa News
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